


Xbox Series X|S - Visit How to make an Xbox digital product refund request and Request an Xbox refund. If you have further questions or require further assistance with your Microsoft Store purchase, please contact Microsoft Store Support or visit Microsoft Store Help. Returning items you bought from Microsoft Store for exchange or refund.Please make sure to sign in to the Microsoft account used to purchase your copy of Microsoft Flight Simulator. To request a refund, click on the link below and follow the flow. To request a refund of the game or cancellation of your preorder, we invite you to contact the retailer you purchased your copy of Microsoft Flight Simulator from. If you have been charged twice for the same marketplace purchase, visit I've been charged twice for the same Marketplace purchase instead.If you have been charged but didn't receive a marketplace purchase, visit My account was charged but I haven't received my marketplace purchase instead.The Microsoft Flight Simulator cannot refund or cancel a transaction but we can assist with missing purchases or duplicate charges. Marketplace purchases - Marketplace purchases are not refundable. Game & Preorders - Refunds and cancellations are subject to the store's refund policies (See below).
